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Enjoy free standard shipping on orders over $99 AUD across Australia for eligible products.
Most orders are dispatched from our Melbourne warehouse within 2 business days.
Note: some products may be shipped from our international warehouses depending on stock availability, which may result in longer delivery times.
For oversized or heavy items, additional shipping fees may apply due to increased transportation costs. Any applicable shipping charges will be shown at checkout before payment.
We offer a 14-day easy return and exchange policy from the date you receive your order.
To be eligible for a return, items must be:
If your item arrives damaged, defective, or incorrect, ROCKBROS will cover the return shipping costs.
For change of mind, incorrect size, or personal preference returns, customers are responsible for return shipping fees.
Please inspect your order within 72 hours of delivery and contact our customer support team if there are any issues.
Before returning any item, please contact us first to receive return instructions. Returns sent without prior approval may not be accepted.
Once we receive and inspect your return, refunds will be processed within 5–10 business days.
For any questions, please contact:
Every ROCKBROS product is backed by a 12-month warranty for your peace of mind.
If your product experiences a manufacturing defect or quality issue under normal use, our Australian support team will help arrange a suitable solution.

Crafted from durable polyester with high-frequency seamless welding, this frame bag offers waterproof protection for all-weather riding. The built-in PP support board maintains a clean structure that stops your gear from getting crushed, while the streamlined design prevents annoying leg contact. Ideal for daily commuting or weekend spins.
High-Frequency Seamless Welding
Built with seamless high-frequency voltage welding and 600D polyester, this bag keeps your essentials bone-dry no matter what the weather throws at you.
Streamlined Slim Profile
Engineered with a sleek, narrow fit that hugs your frame, so you can focus on your pace without your knees or thighs brushing against the bag.
Built-In Rigid PP Board
Reinforced with an internal PP structure so it stays sturdy and never sags, protecting your gear from getting crushed or rattled around inside.
Side-Opening Zipper
Features a convenient side-opening zipper so you can quickly grab your phone, keys, or snacks mid-ride without a hassle.
Practical 1.7L Capacity
Offers 1.7L of smart storage space—just right for housing your daily commute essentials, mini pump, tools, and personal belongings.
Crafted from durable polyester with high-frequency seamless welding, this frame bag offers waterproof protection for all-weather riding. The built-in PP support board maintains a clean structure that stops your gear from getting crushed, while the streamlined design prevents annoying leg contact. Ideal for daily commuting or weekend spins.
High-Frequency Seamless Welding
Built with seamless high-frequency voltage welding and 600D polyester, this bag keeps your essentials bone-dry no matter what the weather throws at you.
Streamlined Slim Profile
Engineered with a sleek, narrow fit that hugs your frame, so you can focus on your pace without your knees or thighs brushing against the bag.
Built-In Rigid PP Board
Reinforced with an internal PP structure so it stays sturdy and never sags, protecting your gear from getting crushed or rattled around inside.
Side-Opening Zipper
Features a convenient side-opening zipper so you can quickly grab your phone, keys, or snacks mid-ride without a hassle.
Practical 1.7L Capacity
Offers 1.7L of smart storage space—just right for housing your daily commute essentials, mini pump, tools, and personal belongings.