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Enjoy free standard shipping on orders over $99 AUD across Australia for eligible products.
Most orders are dispatched from our Melbourne warehouse within 2 business days.
Note: some products may be shipped from our international warehouses depending on stock availability, which may result in longer delivery times.
For oversized or heavy items, additional shipping fees may apply due to increased transportation costs. Any applicable shipping charges will be shown at checkout before payment.
We offer a 14-day easy return and exchange policy from the date you receive your order.
To be eligible for a return, items must be:
If your item arrives damaged, defective, or incorrect, ROCKBROS will cover the return shipping costs.
For change of mind, incorrect size, or personal preference returns, customers are responsible for return shipping fees.
Please inspect your order within 72 hours of delivery and contact our customer support team if there are any issues.
Before returning any item, please contact us first to receive return instructions. Returns sent without prior approval may not be accepted.
Once we receive and inspect your return, refunds will be processed within 5–10 business days.
For any questions, please contact:
Every ROCKBROS product is backed by a 12-month warranty for your peace of mind.
If your product experiences a manufacturing defect or quality issue under normal use, our Australian support team will help arrange a suitable solution.
Long rides should feel freeing — not painful. Yet every cyclist knows that ache after an hour on the saddle, the slipping when you hit a bump, or the numbness that creeps in too soon.
That’s why we built the Comfort Saddle — a seat designed for real riders. Whether you’re commuting through the city or exploring weekend trails, this saddle keeps you relaxed from the first pedal to the last.
Ride Longer Without the Pain
Say goodbye to soreness after every ride. The widened, ergonomically shaped seat perfectly supports your hips and evenly spreads pressure — ideal for long adventures.
Stay Cool and Steady on Every Ride
The breathable PU leather surface features multiple air holes to keep you cool, increase grip, and prevent slipping — even when it gets hot or sweaty.
Smooth Out Every Bump
No more harsh shocks or bounce. The thick, high-elastic foam core absorbs vibration from rough roads, giving you a stable and comfortable ride from start to finish.
Built to Handle Any Weather
Rain or shine, this saddle’s waterproof and dustproof coating keeps it clean, dry, and ready to ride — no extra covers needed.
Strong, Adjustable, and Built to Last
Fitted with reinforced metal rails for durability and balance. The adjusted marked scale design lets you easily adjust your position for the perfect fit every time.
Long rides should feel freeing — not painful. Yet every cyclist knows that ache after an hour on the saddle, the slipping when you hit a bump, or the numbness that creeps in too soon.
That’s why we built the Comfort Saddle — a seat designed for real riders. Whether you’re commuting through the city or exploring weekend trails, this saddle keeps you relaxed from the first pedal to the last.
Ride Longer Without the Pain
Say goodbye to soreness after every ride. The widened, ergonomically shaped seat perfectly supports your hips and evenly spreads pressure — ideal for long adventures.
Stay Cool and Steady on Every Ride
The breathable PU leather surface features multiple air holes to keep you cool, increase grip, and prevent slipping — even when it gets hot or sweaty.
Smooth Out Every Bump
No more harsh shocks or bounce. The thick, high-elastic foam core absorbs vibration from rough roads, giving you a stable and comfortable ride from start to finish.
Built to Handle Any Weather
Rain or shine, this saddle’s waterproof and dustproof coating keeps it clean, dry, and ready to ride — no extra covers needed.
Strong, Adjustable, and Built to Last
Fitted with reinforced metal rails for durability and balance. The adjusted marked scale design lets you easily adjust your position for the perfect fit every time.
