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Enjoy free standard shipping on orders over $99 AUD across Australia for eligible products.
Most orders are dispatched from our Melbourne warehouse within 2 business days.
Note: some products may be shipped from our international warehouses depending on stock availability, which may result in longer delivery times.
For oversized or heavy items, additional shipping fees may apply due to increased transportation costs. Any applicable shipping charges will be shown at checkout before payment.
We offer a 14-day easy return and exchange policy from the date you receive your order.
To be eligible for a return, items must be:
If your item arrives damaged, defective, or incorrect, ROCKBROS will cover the return shipping costs.
For change of mind, incorrect size, or personal preference returns, customers are responsible for return shipping fees.
Please inspect your order within 72 hours of delivery and contact our customer support team if there are any issues.
Before returning any item, please contact us first to receive return instructions. Returns sent without prior approval may not be accepted.
Once we receive and inspect your return, refunds will be processed within 5–10 business days.
For any questions, please contact:
Every ROCKBROS product is backed by a 12-month warranty for your peace of mind.
If your product experiences a manufacturing defect or quality issue under normal use, our Australian support team will help arrange a suitable solution.

Gearing up for your next epic weekend ride or pushing your limits in fierce training sessions? Meet the CR5 Bike Shoes—your ultimate, tacit comrade-in-arms on the tarmac.
Engineered for cyclists who demand both speed and comfort, these shoes seamlessly combine an ultra-stiff T500 carbon fiber sole for power transfer.
Ultra-Stiff T500 Carbon Sole
Engineered with a high-strength T500 carbon fiber sole. It ensures exceptional power transfer, allowing every watt of your effort to translate directly into speed on the road.
ETIE Dial Locking System for a Precision Fit
Say goodbye to hot spots and pressure points. The advanced ETIE knob-type locking design featuring a micro-adjustable dial and low-friction tether provides a secure fit.
Max Ventilation & Breathable Synthetic Leather
Stay cool under intense training. The premium fiber leather upper is densely covered with ventilation holes; this structural design effectively dissipates heat.
Anti-Slip Heel & Ergonomic Foot Support
Designed for fierce competitions and weekend-long rides alike. The anti-slip heel cup firmly locks your heel in place to eliminate slippage during heavy sprints.
Your Ultimate Training & Racing Comrade
Built lightweight yet incredibly durable to withstand countless training sessions, it is ready to accompany you through every drop of sweat right to the finish line.
Gearing up for your next epic weekend ride or pushing your limits in fierce training sessions? Meet the CR5 Bike Shoes—your ultimate, tacit comrade-in-arms on the tarmac.
Engineered for cyclists who demand both speed and comfort, these shoes seamlessly combine an ultra-stiff T500 carbon fiber sole for power transfer.
Ultra-Stiff T500 Carbon Sole
Engineered with a high-strength T500 carbon fiber sole. It ensures exceptional power transfer, allowing every watt of your effort to translate directly into speed on the road.
ETIE Dial Locking System for a Precision Fit
Say goodbye to hot spots and pressure points. The advanced ETIE knob-type locking design featuring a micro-adjustable dial and low-friction tether provides a secure fit.
Max Ventilation & Breathable Synthetic Leather
Stay cool under intense training. The premium fiber leather upper is densely covered with ventilation holes; this structural design effectively dissipates heat.
Anti-Slip Heel & Ergonomic Foot Support
Designed for fierce competitions and weekend-long rides alike. The anti-slip heel cup firmly locks your heel in place to eliminate slippage during heavy sprints.
Your Ultimate Training & Racing Comrade
Built lightweight yet incredibly durable to withstand countless training sessions, it is ready to accompany you through every drop of sweat right to the finish line.